Prolific eLearning ("we," "us," or "our") respects your privacy and is committed to protecting your Personal Information. This Privacy Policy describes how we collect, use, share, and safeguard your information collected through our website, applications, and services (collectively, the "Services").

1. Information We Collect

We collect Personal Information in the following ways:

Directly from You:

Account Information: Name, contact details, payment details, and transaction history when you create or manage an account.

Content: Information you input, upload, or submit when using our Services.

Communication: Information you provide when contacting us, including your name, contact details, and message contents.

Social Media: Contact information provided when interacting with our social media platforms.

Automatically Collected Information:

Technical details, such as IP address, browser and device information, usage patterns, and cookies, collected to enhance user experience and improve our Services.

2. How We Use Your Information

We use your Personal Information to:

Provide, maintain, and improve our Services.

Communicate with you about our Services, updates, and promotional offerings.

Conduct internal research, analytics, and fraud prevention.

Fulfill legal obligations and protect our rights and interests.

3. Sharing Your Information

We may disclose your Personal Information to:

Service Providers: Companies assisting with business operations and service delivery.

Business Transactions: Parties involved in mergers, acquisitions, or similar transactions.

Legal Compliance: Entities as required by law or to protect the safety and rights of our users and ourselves.

4. Your Rights

Depending on your jurisdiction, you may have rights to:

Access your Personal Information and details about its processing.

Request correction, deletion, or updating of your information.

Request data portability.

Restrict or object to our processing of your Personal Information.

Withdraw consent at any time, where consent is the basis for processing.

To exercise these rights, please contact us at help@prolificelearning.com.

5. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect or maintain Personal Information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately for corrective actions.

6. Third-Party Websites

Our Services may contain links to external websites. This Privacy Policy does not apply to third-party sites, and we recommend reviewing their individual privacy policies.

7. Data Security and Retention

We employ robust security measures to protect your Personal Information but cannot guarantee absolute security. We retain your data for the period necessary to fulfill the purposes outlined or as required by applicable laws and regulations.

8. International Users

Your information may be transferred to, processed, and stored in jurisdictions outside your country of residence, including the United States. Such jurisdictions may have data protection laws differing from your home country. By using our Services, you consent to these transfers.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, with the updated policy effective upon posting.

10. Contact Us

If you have questions or concerns about our privacy practices or this policy, please contact us at help@prolificelearning.com.

Consent to Communication: By providing your contact information, including your name, phone number, and email address, you consent to receiving communications from Prolific eLearning and our trusted partners via email, phone calls, text messages, and postal mail regarding our products, services, promotions, and offers.

You understand that communication may include autodialed or prerecorded messages. Consent is voluntary, and you may withdraw your consent at any time by following opt-out instructions in our communications or contacting us directly.

Data Protection: We do not sell your Personal Information. Your data is shared only with trusted partners adhering to strict privacy standards, and only as necessary for service provision or as required by law. You have rights concerning your data, including access, correction, deletion, restriction, objection, and portability. To exercise these rights, please contact help@prolificelearning.com.